Edmund = the figurative translation of the client
Edmund & Tenzing Edmund & Tenzing is a clever collaboration model that we base ourselves on to really get to know and understand the client both at the beginning and during our cooperation, in order to guide him in the best way possible.
The model consists of 2 times 3 logical steps influencing each other. 2 times 3 factors on both sides of the cooperation that lead to understanding and success.
Step 1Odigo provides Ensure: we know which of our skills we will have to use for the client
Step 2Odigo provides Mediate: we know whether the client would rather mediate or sees the need to go to court
Step 3Odigo provides Share: we know how and how often the client wants to communicate